CYBERPLUS holds redundancy principal at the utmost priority in design dan building it’s network. Therefore we always have more than one link for the International link or domestic link upstream via direct peering with IIX (Indonesian Internet eXchange) and OIXP (Open Indonesian Internet eXchange), all the way to minimum dual backbone link for our internal networks to our BTS / PoP.
Therefore we are confident that we can maintain the best uptime and services to our customers so that we can give our clients a 99.5% SLA (Service Level Agreement).
One other paramount factor to consider is our Customer / Technical Support quality. We’re always giving friendly service, right on target and responsive to CYBERPLUS’s customers as we consider our customers as our PARTNERS.